Our Process Selecting a Contractor

A tradition of excellence

There’s only one way to stay in business – always put the customer’s needs first. We have lived this simple philosophy since 1921. When you decide to work with us, you don’t just get quality craftsmanship, you get a promise backed by decades of experience and superior customer care.

The Quality Roofing Process

  1. Someone from the company will meet with you and look at your issue.

  2. We will offer recommendations and solutions that are custom designed for your situation.

  3. We are aligned with the best roofing material manufacturers, and we use only the best materials. This allows us to use the materials that are right for you and your situation (i.e. we are not “married” to a particular roof system, type of material or manufacturer).

  4. We are aligned with the best subcontractors. If there are multiple trades involved, you can rest assured that we will only have the best contractors working on your project.

  5. Between our experience, capabilities, and our relationships with other trades, we can offer a “turnkey” solution.

General Guidelines for Selecting A Commerical Roofing Contractor

Buying a new roof system is an important investment. Before you spend your money, spend some time evaluating the roofing contractor who may be doing your work. We are proud to put our track record and reputation for quality up against any competitor.

A permanent place of business

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Confirm that the contractor has:

  • A permanent address
  • Telephone number
  • Tax identification number
  • A business license

Insured and Committed to Safety

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Insist on seeing copies of insurance certificates that verify workers’ compensation and general liability coverage. Make sure the coverage is in effect through the duration of your job. If a contractor is not properly insured, you, the owner, may be liable for accidents that occur on the property.

Licensed and Bonded

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Check to see if the roofing contractor is properly licensed and capable of securing a bond, if necessary. Your state’s department of professional regulation or licensing board will have this information.

Financial Stability

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When choosing a contractor, look for the following indicators that suggest financial stability:

  • Longevity of the business
  • Permanent place of business
  • The contractor has not recently changed names or moved locations
  • The contractor has long-standing relationships with banks or other financial institutions

Application Expertise

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Ask for a list projects the contractor has completed that are similar to yours. A professional contractor should be able to supply you with this information.

Insist on a Written Proposal

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Insist on a written proposal. Examine it for complete descriptions of the work and specifications.

Guarantees

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When installing a new roof, insist on receiving a two-year contractor’s guarantee and a long-term manufacturers guarantee. While there are many types of guarantees, a professional contractor will be able to offer you a No Dollar Limit (NDL) manufacturers guarantee that covers workmanship and material costs over the term of the guarantee.

References

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When making the final selection, ask the roofing contractor for a list of references. Check with these customers to see if they were completely satisfied with the quality of materials and workmanship provided.

A Professional Maintenance Program

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Make sure your contractor has a dedicated program and available service crews to help you maintain your investment.

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If you need immediate assistance, call us at 816.472.4000.
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